Schelling stands for innovative, individual customer solutions in cutting panels to size and their peripherals. This requires an individual customer service with quality support from planning through construction and software to installation, startup and after-sales services.
To be closer to customers, and therefore to be there more quickly, our service is organised noncentrally. Operations are started from various locations. Whether during normal working hours or around the clock if required, on every day of the week.
| HOTLINE: fast and directly | ||
| Hotline | Tel 0043 5572 396-182 | Fax 0043 5572 396-245 |
| Free Hotline | monday to friday | 07:00 - 17:00 |
| Exclusive Hotline* | monday to friday | 17:00 - 22:00 |
| saturday | 07:00 - 12:00 | |
| * on request |
Hotline & remote diagnosis
Free of charge during normal business hours:
Our hotline offers competent and quick assistance, rapid availability of spare parts and remote online diagnostics. Our technician is directly in contact with your machine over the Internet so he can diagnose and rectify errors, even during production. This saves time and money.
| Project support and optimisation | Our specialists ensure the project implementation runs smoothly. With expertise and great commitment, they optimise your machines for any requirement. |
| Startup support | Do you want maximum power without losing time after the startup of your Schelling machine? With our startup support, we train your personnel to perfection. Our specialists lend a helping hand to ensure the optimum performance of your Schelling right from the start. |
| Precautionary check | The checking of the current machine condition by our technician increases machine availability, any wear and tear is detected in time so consequential damage can be prevented. The reaction time in the event of malfunction is shortened, the availability of spare parts is guaranteed and repair costs can be budgeted more easily. |
| Maintenance | Do you want years of optimum productivity from your machine? We offer regular monitoring of your machine. At inspection intervals that are oriented to the intensity of use, your machine is maintained by our specialists. |
| 24-hour service | Wherever and whenever you choose to work, we are there for you. We guarantee remote maintenance and spare parts delivery at any time of day or night. |
| On-site service | Do you need us directly on site? Our mechanic is in your vicinity so we can guarantee fast and efficient troubleshooting. |
| Spare parts | Within 24 hours, your spare part will be available at your premises. We have a huge assortment of spare parts for all machine series in our modern spare parts storage. We guarantee a spare parts availability of 25 years, even for long-serving standard Schelling machines. |
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