Even with the best machines and plants surrounding cut-to-size saws and precision saws, things can go wrong. That's why the guardian angels watch over the SCHELLING service hotline day and night. The whole year, even on Sundays and holidays. 54 technicians are standing by in our Austrian service centre in Schwarzach (Vorarlberg) and Micheldorf (Upper Austria). Half of them are active for field service. Locations in China, United Kingdom, Italy, Poland, Russia, Slovakia, Singapore, USA, and a service hotline in the USA and Italy complete this service together with a worldwide network of partners.
Telephone advice, online diagnosis, and online maintenance are free on workdays from Monday to Friday during regular working hours. This also applies to the service hotline for the USA. Outside of these times, we will help as best possible, but industry-standard fees apply. If needed, the service hotline also initiates immediately required services like service technician activities on-location and replacement parts deliveries.
Customer Service - Hotline
Free of charge 07.00 – 17.00
Raleigh in North Carolina (USA)
Phone: +1 919 544-0430
Telefax: +1 919 544-0920